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Upwork Revenue and Client Stats

Brian Dean

Written by Brian Dean

Upwork Revenue and Client Stats

Upwork is a leading freelance marketplace.

Launched in 2015 following a merger between Elance and oDesk, the company surpassed $1 billion in annual gross services volume that same year.

Today, more than 796 thousand active clients fill freelance positions using Upwork, spending a combined total of over $4 billion per year.

So how big is Upwork? And who uses this freelance platform?

Key Upwork Stats

  • Upwork has 796 thousand active clients.
  • Clients on Upwork spend a combined $4 billion annually.
  • In the first 6 months of 2025, Upwork reported revenue of $387.65 million.
  • Upwork has 600 employees.

Upwork Active Clients

Upwork defines “active clients” as clients with any spending activity on the platform during the past 12 months.

Upwork had 796 thousand active clients in Q2 2025. That’s an 8.29% decrease from 868 thousand in Q2 2024.

Upwork Active Clients

Since 2020, the active client base has grown by 25.7%. That’s a net increase of 163 thousand new clients.

Upwork Active Clients

Here’s a table showing the number of Upwork active clients since 2019:

Year Upwork Active Clients
2019 540 thousand
2020 633 thousand
2021 771 thousand
2022 814 thousand
2023 851 thousand
2024 832 thousand
Q1 2025 812 thousand
Q2 2025 796 thousand

Source: Upwork

Upwork Gross Services Volume

Gross services volume (GSV) is the total value of all payments made on Upwork, including the money paid to freelancers and the fees retained by the platform.

Upwork processed $1.99 billion in gross services volume in the first 6 months of 2025.

Upwork Gross Services Volume

Upwork’s GSV has increased by 1.64x since 2020.

We’ve charted Upwork’s gross services volume since 2016:

Year Upwork Gross Services Volume
2016 $1.15 billion
2017 $1.37 billion
2018 $1.76 billion
2019 $2.09 billion
2020 $2.52 billion
2021 $3.55 billion
2022 $4.10 billion
2023 $4.14 billion
2024 $4 billion
Q1 2025 $987.71 million
Q2 2025 $1 billion

Source: Upwork

Upwork Revenue

Upwork brought in revenue of $387.65 million in the first 6 months of 2025.

Upwork Marketplace Revenue

Here’s a table with complete data on Upwork’s annual revenue since 2016:

Year Upwork Revenue
2016 $166.44 million
2017 $202.55 million
2018 $253.35 million
2019 $300.56 million
2020 $373.63 million
2021 $502.80 million
2022 $618.32 million
2023 $689.14 million
2024 $769.33 million
Q1 2025 $192.71 million
Q2 2025 $194.94 million

Source: Upwork

Upwork Revenue by Segment

Upwork generates revenue from two sources: its marketplace and enterprise solutions.

Marketplace revenue includes talent service fees, client marketplace fees, and membership fees.

Enterprise revenue includes fees related to enterprise solutions and managed services.

Upwork’s marketplace generated $336.95 million in revenue in the first 6 months of 2025, representing 86.92% of the company’s total revenue.

Upwork Marketplace Revenue

Revenue from the Upwork marketplace in 2024 has grown by 54.9% since 2021.

Here’s a table showing revenue from Upwork’s marketplace since 2016:

Year Upwork Marketplace Revenue (Share)
2016 $138.48 million (83.2%)
2017 $178.05 million (87.9%)
2018 $223.83 million (88.35%)
2019 $268.28 million (89.26%)
2020 $338.15 million (90.5%)
2021 $427.48 million (85.02%)
2022 $518.28 million (83.82%)
2023 $586.10 million (85.05%)
2024 $662.11 million (86.06%)
Q1 2025 $166.29 million (86.29%)
Q2 2025 $170.66 million (87.55%

Meanwhile, Upwork’s enterprise revenue reached $50.69 million in the first 6 months of 2025.

Upwork’s enterprise revenue reached $50.69 million in the first 6 months of 2025

Here’s a table showing Upwork’s enterprise revenue since 2021:

Year Upwork Enterprise Revenue (Share)
2021 $75.32 million (14.99%)
2022 $100.04 million (16.18%)
2023 $103.04 million (14.95%)
2024 $107.22 million (13.94%)
Q1 2025 $26.41 million (13.71%)
Q2 2025 $24.28 million (12.45%)

Source: Upwork

Upwork Revenue from Freelancers

Upwork generates revenue from fees paid by both freelancers and employers.

Upwork’s revenue from freelancers consists of service charges (a tiered percentage taken from each invoice), withdrawal fees, membership charges, and “connects” (virtual tokens required to apply for jobs).

Upwork’s revenue from freelancers totaled $439.13 million in 2024. That’s an increase of 18.71% compared to 2023.

Upwork US Talent Revenue

Freelancers with a billing address in the United States contributed $111.69 million in 2024, a figure that has grown by 28.5% since 2022.

Here’s a table with Upwork’s revenue from US talent since 2016:

Year Upwork US Talent Revenue (Share)
2016 $21.45 million (18.92%)
2017 $26.6 million (20.14%)
2018 $40.31 million (24.69%)
2019 $50.15 million (26.75%)
2020 $60.86 million (26.85%)
2021 $74.89 million (25.22%)
2022 $86.89 million (25.96%)
2023 $95.83 million (25.9%)
2024 $111.69 million (25.43%)
Q1 2025 $27.34 million (25.36%)
Q2 2025 $28.25 million (25.61%)

Upwork generated $56.9 million in revenue from freelancers in India in 2024, representing a 12.96% share of total freelancer revenue.

Upwork India Talent Revenue

Here’s a table showing Upwork’s revenue from freelancers with a billing address in India:

Year Upwork India Talent Revenue (Share)
2016 $20 million (17.64%)
2017 $21.88 million (16.57%)
2018 $25.48 million (15.6%)
2019 $27.37 million (14.6%)
2020 $33.1 million (14.6%)
2021 $42.28 million (14.24%)
2022 $45.82 million (13.69%)
2023 $49.49 million (13.38%)
2024 $56.9 million (12.96%)
Q1 2025 $13.5 million (12.52%)
Q2 2025 $13.77 million (12.48%)

Upwork brought in $58.48 million from Philippines-based freelancers. The company’s revenue from this country has grown by 27.4% over the previous year.

Upwork Philippines Talent Revenue

We’ve charted Upwork’s revenue from freelancers in the Philippines since 2016:

Year Upwork Philippines Talent Revenue (Share)
2016 $13.39 million (11.81%)
2017 $14.76 million (11.17%)
2018 $17.06 million (10.45%)
2019 $19.66 million (10.49%)
2020 $22.92 million (10.11%)
2021 $32.92 million (11.08%)
2022 $39.95 million (11.94%)
2023 $45.91 million (12.41%)
2024 $58.48 million (13.32%)
Q1 2025 $14.58 million (13.53%)
Q1 2025 $14.57 million (13.21%)

The US, India, and the Philippines are Upwork’s three core markets. Between them, these countries account for more than half (51.71%) of the company’s total freelancer revenue.

Upwork Rest of the World Talent Revenue

Freelancers with a billing address outside of the US, India or the Philippines contribute the remaining 48.29% of Upwork’s total freelancer revenue. In 2024, this amounted to $212.07 million.

Here’s a table showing Upwork’s revenue from freelancers outside of the US, India, and the Philippines since 2016:

Year Upwork Rest of the World Talent Revenue (Share)
2016 $58.52 million (51.61%)
2017 $68.83 million (52.12%)
2018 $80.39 million (49.25%)
2019 $90.26 million (48.15%)
2020 $109.8 million (48.43%)
2021 $146.89 million (49.46%)
2022 $162.02 million (48.41%)
2023 $178.69 million (48.3%)
2024 $212.07 million (48.29%)
Q1 2025 $52.37 million (48.58%)
Q2 2025 $53.69 million (48.69%)

Source: Upwork

Upwork Revenue from Clients

More than half of Upwork’s revenue comes from freelancers. But employers on the platform also incur charges.

Upwork’s revenue from employers consists of payment processing and administration fees, currency exchange charges, membership fees, and service costs.

Upwork clients with a billing address in the US contributed $238.79 million in annual revenue, representing 72.32% of Upwork’s total revenue from clients. US employer revenue has increased by 13.4% since 2022.

Upwork US Client Revenue

Here’s a table with Upwork’s revenue from clients in the US since 2016:

Year Upwork US Client Revenue (Share)
2016 $42.45 million (83.12%)
2017 $55.18 million (78.28%)
2018 $65.58 million (72.78%)
2019 $87.24 million (77.12%)
2020 $107.36 million (73.07%)
2021 $153 million (74.34%)
2022 $210.58 million (74.24%)
2023 $236.74 million (74.16%)
2024 $238.79 million (72.32%)
Q1 2025 $59.24 million (69.77%)
Q2 2026 $61.71 million (72.89%)

Upwork’s revenue from clients outside of the US reached $91.41 million in 2024, accounting for 27.69% of all client revenue.

Upwork International Client Revenue

Here’s a table with Upwork’s revenue from clients outside of the US since 2016:

Year Upwork International Client Revenue (Share)
2016 $8.62 million (16.88%)
2017 $15.3 million (21.72%)
2018 $24.53 million (27.22%)
2019 $25.88 million (22.88%)
2020 $39.57 million (26.93%)
2021 $52.82 million (25.66%)
2022 $73.07 million (25.76%)
2023 $82.47 million (25.84%)
2024 $91.41 million (27.69%)
Q1 2025 $25.67 million (30.23%)
Q2 2025 $22.95 million (27.11%)

Source: Upwork

Upwork Marketplace Take Rate

Upwork calculates its “take rate” by dividing marketplace revenue by total gross services volume. In other words, take rate measures the cut of marketplace transactions retained by Upwork.

In Q2 2025, Upwork achieved an 18.5% marketplace take rate. That’s a slight increase from the 18% take rate registered in 2024.

In Q2 2025, Upwork achieved an 18.5% marketplace take rate

Here’s a table showing Upwork’s marketplace take rate since 2016:

Year Upwork Marketplace Take Rate
2016 12.3%
2017 13.2%
2018 13.0%
2019 13.1%
2020 13.6%
2021 13.2%
2022 13.8%
2023 15.4%
2024 18.0%
Q1 2025 18.3%
Q2 2025 18.5%

Source: Upwork

How Many Categories Are Available on Upwork?

Upwork has over 125 categories available on the marketplace.

Upwork has over 125 categories available on the marketplace

Source: Upwork

How Many People Work at Upwork?

Upwork has 600 employees. The company’s employee count had decreased from 800 in 2023.

How Many People Work at Upwork?

Here’s a table with the number of employees at Upwork since 2017:

Year Upwork Employees
2017 395
2018 430
2019 570
2020 540
2021 650
2022 850
2023 800
2024 600

Upwork regularly engages freelancers in the company’s internal projects. In 2024, approximately 2,200 freelancers worked on Upwork projects. That’s down from 2,500 independent contractors reported in 2023.

In 2024, approximately 2,200 freelancers worked on Upwork projects

Here’s a table showing the number of freelancers engaged on Upwork projects since 2018:

Year Upwork Independent Team Members
2018 1,000
2019 1,200
2020 1,500
2021 1,800
2022 1,950
2023 2,500
2024 2,200

Source: Upwork, Macrotrends

Conclusion

That completes my list of Upwork stats in 2025.

Upwork claims to be the largest work marketplace, generating $4 billion per year in gross services volume.

Since the pandemic and remote work adoption, Upwork has continued to grow its revenue and client base.

What do you think about Upwork? How does it stack up to competitors like Fiverr?

And what about the stats included here? If you have any questions or remarks, I’d be pleased to address them.

Don’t hesitate to drop me a line in the comments section below.

Backlinko is owned by Semrush. We’re still obsessed with bringing you world-class SEO insights, backed by hands-on experience. Unless otherwise noted, this content was written by either an employee or paid contractor of Semrush Inc.